This policy describes how and why we collect non-personally identifiable data from users and website visitors to this website, and how that data will be used. We are committed to respecting the privacy of non-personal identifiable data gathered.
When you provide us with contact or other information in connection with a particular activity, product or service, including your email address or telephone number, you expressly consent to our communicating with you about our products or services using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.
We do not control and are not responsible for the terms of service, privacy policies and/or practices of any Third Party Platform You may use to access the Services, and You should review the policies and agreements of such Third Party Platforms carefully.
Information You Provide to Us
We do not currently retain credit card numbers internally. We partner with payment providers such as PayPal and others. All direct payment gateways like Paypal, adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.
When You sign up for the Services (including through a Third Party Platform) We will collect any information You provide to Us directly such as the following. We may collect different information from or about You depending on the manner in which You use the Services. In order to provide the Services, we may collect the following types of information from you:
Personally Identifiable Information (user-provided information)
Personally identifiable information is any information that may be used to identify or contact you personally, such as your name, email address, gender, birth dates, phone number, postal or other physical address. If you register for an account, then we may collect certain personally identifiable information during the registration process, including your name, email address. You may also provide personal information to us when participating in a survey or poll or when you post information via our social networking platform. Whether or not to provide this information is your choice; however, certain personally identifiable information is required to access and use some of the Services.
In order to use certain features of the Services, such as purchasing or registering for a Course, You are required to register for an Account, and in that case, We will collect and store any registration You share with Us, such as Your date of birth, age, e-mail address, password and other information (or if You are enrolling in our website for Business program, Your company’s name, e-mail address as well as telephone and address information) that helps Us to confirm Your access to Your Account and understand more about who You are (“Registration Information”).
For some Services, You may also have the option of providing additional information about Yourself (“Profile Information”) to create a User profile (“Profile”) that will be publicly view-able by others. You should exercise care and caution in creating Your Profile as Your Profile, including Your Profile Information, will be publicly view-able to others. We are not responsible for the information You supply in Your Profile and/or the manner in which it is used by others.
Public Posting / Shared Content
You hereby grant us a non-exclusive right and license to reproduce, distribute, publicly perform, offer, market and otherwise use and exploit the Submitted Content and Shared Content.
You hereby consent to this website providing Registration Information and/or Profile Information to Instructors as part of the Course Information when You enroll in a Course. Instructors may have other uses for Course Information. It is Your responsibility when You enroll in a Course to confirm what uses the Instructor will make of Your Profile and Registration Information. We do not control these uses and is therefore not liable for the uses by Instructors.
Non-Personal Information/ Anonymous Data (automatically collected information which doesn’t identify the user)
Non-personal/anonymous data is any data or information that does not personally identify you. We obtain non-personal information about you from information that you provide to us, either separately or together with your personally identifiable information. We also automatically collect certain non-personal information from you when you use our Services and may include such information as your Internet Protocol address, your browser, recent search history, and your activity on our websites or website of our partners.
We use non-personally identifiable data collected from users and website visitors in order to:
(1) To improve the quality and functionality of the website, enhance your experience, create new services (including customized services), change/cancel existing content and services, or for other internal and statistical purposes.
(2) To present you relevant content, marketing materials and advertisements, by analyzing your interests from the web pages you visit and online services that you use.
(3) To provide you with support and handle inquires.
(5) To comply with any applicable law and assist law enforcement agencies as required.
(6) To conduct surveys and market researches.
(7) We may use anonymous, statistical or aggregated information about the website’s use and share, publish, post, disseminate, transmit or otherwise communicate or make available such information, to suppliers, business partners, sponsors, affiliates and any other third party, at our sole discretion.
(8) To provide you with transactional communication. We may send you notices from time to time relating to your account, your subscriptions and other products and services you have requested or in which you are currently enrolled. These may include order confirmations, renewal notices, invoices or customer service notifications.
(9) To provide you with Email newsletters-We may send you our email newsletter(s). If you wish to unsubscribe from our email newsletter(s), simply follow unsubscribe link given at the bottom of the emails you receive from us.
(10) To provide you with Email marketing offers, reader surveys and other promotional material.
Information You Disclose Publicly
Third Party Content and Links To Third Party Sites
The Site may contain content that is supplied by a third parties (for images, content, video and third party write ups). Those third parties may collect Site usage information when you browse web pages from the Site or content served to your browser. In addition, when you are on the Site you may be directed to other web sites that are operated and controlled by third parties that we do not control. We are not responsible for the privacy practices employed by any of these third parties or third party web sites. For example, if you “click” on a banner advertisement, the “click” may take you off the Site onto a different web site. These other web sites may send their own cookies to you, independently collect data or solicit Personal Information and may or may not have their own published privacy policies. We encourage you to note when you leave our Site and to read the privacy statements of all third party web sites before submitting any Personal Information to those sites.
Information Received Through Your Third Party Platform Account
When You use Our Services through a Third Party Platform, such as Facebook, You allow Us to access and/or collect certain information from Your Third Party Platform profile/account (such as Your Facebook or Google account) as permitted by the terms of Your agreement and Your privacy settings with the Third Party Platform. The information You allow Us to access and collect varies depending on the site or service You use, as well as the terms of the Third Party Platform and Your privacy setting thereon. By way of example only, We may access and/or collect some or all of the following information from Your Third Party Platform account when You register or use the Services on or through a Third Party Platform:
- Your full name
- Your profile picture or its URL
- Your User ID number, which is linked to publicly available information such as Your name and profile photo
- The login e-mail address
- Your physical location and that of Your access devices, including any Wireless Device
- Your gender
- Your birthday
(collectively “Third Party Platform Information”)
Additionally, You may be able to select a username (“UserName”). Please note, Your UserName will be publicly view-able by others who have access to the Services, and in some instances may be view-able to others who have not signed up to use the Services. We are not responsible for Your UserName and the manner in which it may be used by third parties.
When You sign up to use the Services, We may assign You a unique identifying number (“ID Number) which may be publicly displayed to other Users.
Information Received Through Your Wireless Device: Push Notifications
If You use the Services on or through a Wireless Device, We may, in accordance with the terms of any applicable agreement with the Wireless Device carrier (and as allowed by Your privacy settings) collect certain information such as Your unique device identifier (a number automatically assigned to Your mobile or wireless device), device type, operating system version and information You may choose to provide or share, such as Your e-mail address (collectively “Mobile Information”).
We do not ask for, access or track any precise location-based information from Your Wireless Device.
We may send push notifications to Your mobile device to provide updates and other relevant messages. You can manage push notifications from the “options” or “settings” page for the mobile application. To ensure You receive proper notifications, We will need to collect certain information about Your device such as operating system and User identification information.
We use mobile analytics software to allow Us to better understand the functionality of our Services on Your phone. This software may record information such as how often You use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information We store within the analytics software to any personally identifiable information You submit within the mobile application.
If You make any purchases through our Services, such as Courses, We may collect certain information regarding Your purchase (such as Your name and zip code) as necessary to process Your order, and You will be required to provide certain payment and billing information directly to our payment processing partners, including but not limited to Your name, credit card information, billing address and zip code. We do not directly access, store or collect Your credit card information, and We will not use the payment information We collect except as needed to fulfill Your purchase and/or communicate with You regarding Your transaction.
Communications, Support Requests, Potential Abuse
Sweepstakes, promotions, and Surveys
We may also employ web beacons or other technology for a variety of reasons such as: (i) allowing Us to know if a certain page was visited or whether an e-mail was opened; (ii) allowing Us to advertise more efficiently by excluding our current Users from certain promotional messages or identifying the source of a new installation.
We uses the following types of cookies:
Preferences. We use preferences cookies to remember information about Your browser and how you prefer to use Our Service, i.e. to remember Your preferred settings that affect the experience of how Our Services look to You or behave when You access and/or use them, such as Your preferred language. Preference cookies make Your experience of interacting with Our Services more functional and customized to suit Your preferences.
Security. We use security cookies to enable You to log-in and access Our Service, to protect Your Account against fraudulent log-ins by others, and help detect, fight, and protect against abuse or unauthorized usage of Your Account.
Functional. We use functional cookies to make the experience of using Our Services better, like remembering the volume You like your videos to play at.
Session State. We use session cookies to collect information about how You interact with Our Service, to help Us improve Our Services We provide You as well as improve Your browsing experience. We also use session cookies to remember Your log-in details and to be able to process Your purchases of Courses. These are deemed strictly necessary to the working of the Services. If these are disabled, then various functionalities of our Services will be broken.
Analytics. We use analytics cookies, such as Google Analytics, to better understand how Our Services are being used in order to improve User experience. Such User data generated is all anonymous and not linked to personally identifiable information.
Technical & Usage Information We Collect Through Automated Means
Log file information is automatically reported by your browser each time you access a web page. When you use the Services, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. If you are concerned about cookies, most browsers permit individuals to decline cookies. A user refusing cookies can still fully navigate our website.
In order to properly manage our website we may anonymously log information on our systems, and identify categories of visitors by items such as domains and browser types. These statistics are used to manage the operational efficiency of our systems.
To use this website you must be at least 18 years of age. We never knowingly collect or maintain information at or on our website from those we actually know are under 18. If you are not 18 years of age you must obtain written consent from an adult who is at least 18 years of age before using this website. Though this site doesn’t have any adult oriented materials or contents, this policy is forced to avoid unnecessary payments initiated by minors.
We recognize the privacy interests of children and We encourage parents and guardians to take an active role in their children’s online activities and interests. We do not knowingly collect personal information from children under 18. Children under the age of 18 should not use or attempt to use our Websites or Services and if you are under 18, please do not attempt to use our Services or send any information about yourself to us. If We learn that We have collected personal information from a child under 18, We will delete such information.
Parents who believe that this website might have any information from or about a child under the age of 18 may submit a request to get that information removed from our website.
We respect every individual’s right to privacy. Our relationship with you is our most valuable asset and is the very basis of our name and reputation. We understand the importance you place on the privacy and security of information that personally identifies you or your account information. We refer to and treat this information as “Personal Information”. You can always be assured that it will only be used in accordance with this privacy statement.
When we collect personal details, we are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
How We Use the Information We Collect
We may use the information We collect through Your use of the Services for a variety of purposes, primarily related to providing and improving the quality of our Services. For example, We may use the information We collect in the following ways:
- Providing, administering, and facilitating Your use of the Services, including the display of customized content and/or targeted advertising;
- Marketing our products and/or services to You, including sending You offers, promotions information, newsletters, email campaigns, and communications regarding new, improved or existing products, contests and/or sweepstakes;
- Resolving site problems; handling or responding to customer support questions and issues;
- Processing or fulfilling Your request(s) and/or order(s) for Courses, products, services, information or features;
- Enabling User-to- User communication and interaction and soliciting input and feedback to improve User experience;
- Managing Your Account preferences, establishing Your Profile and Registration Information;
- Monitoring the technical functioning of the Services and network;
- Developing new and/or improved, products, services or offerings;
- Providing You with news and newsletters;
- To create, review, analyze and share Aggregate Information;
- Identifying, researching, and protecting against any actual, potential or threatened misuse, unauthorized use, or unwanted use of any of the Services, including but not limited to researching any claims made by or about other Users and/or about the Services, and such efforts of which may include information provided from third-party sources;
- Third party hosting of the Services;
- Analyzing trends and User traffic;
- Marketing, processing or fulfillment of promotions administered or sponsored by this website;
- Resolving disputes;
- Troubleshooting errors or issues with any of the Services;
- Tracking purchases and usage information;
- Communicating with You concerning Your Account;
- Asking You to participate in surveys about Our Services; or
as We, in Our sole discretion, otherwise determine to be necessary or required to ensure the safety and/or integrity of Our Users, employees, third parties, members of the public, and/or our Services. We also use Your personal information to link or combine User information with other personal information.
When and How We May Share/Disclose Your Information with Third Parties
(1) Safety, Security, Cooperation with Law Enforcement, & Compliance with Legal Obligations
(2) Third Party Business Partners, Service Providers, Contractors or Agents
We may share Your information with third party companies that perform services on Our behalf, including payment processing, order fulfillment, data analysis, marketing services, e-mail campaigns, hosting services, and customer service. While providing the services for Us, these companies may access Your personal information, and are required to use it solely as directed by Us for the purpose of Our requested service. We may also share Your information with third party companies that we partner with to provide certain services to You in connection with the Services, including but not limited to Estacio, Benesse or other similar partners.
(3) Business Transfers, Sales, Mergers, or Divestitures
In the event that we undergo a business transition, such as a merger, acquisition, corporate divestiture or dissolution (including bankruptcy), or a sale of all or a portion of its assets, We may share, disclose or transfer all of Your information, including personal information, to the successor organization in such transition.
We may share Your information in connection with any promotion You enter on or through the Services, as necessary to administer, market, sponsor, or fulfill the promotion or as required by applicable laws, rules or regulations (for example, to provide winners’ lists or make required filings as appropriate) or in accordance with the applicable rules of the promotion/sweepstakes You enter.
(5) With Your Permission
(6) Advertising of Third Party Products/Services
While we do not currently offer advertising on the Services, if we do offer advertising in the future, we may use and share with third party advertisers (and other third parties) certain Technical Information and/or Aggregate Information to show general demographic and preference information among our Users. We may also allow advertisers to collect Technical Information or Aggregate Information, which they may share with Us, through the use of tracking technologies like cookies and web beacons. The information collected may be used to offer You targeted ad-selection and delivery in order to personalize Your User experience by increasing the likelihood that advertisements for products and services You see will appeal to You, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end User activity to improve Your experience). To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, You can visit the Network Advertising Initiative website. Please note this does not opt You out of being served ads. You will continue to receive generic ads.
(7) Social Media Features
How Do We Keep Your Information Secure?
We take commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, sensitive data that You share and We collect and store. These security measures may include practices such as keeping Your sensitive data on a secured server behind a firewall, transmitting sensitive information (such as a credit card number) entered on Our Services using secure socket layer technology (SSL), internal reviews of Our data collection practices and platforms, as well as physical security measures to guard against unauthorized access to systems where We store Your information. Unfortunately, however, no system can be 100% secured, and We cannot guarantee that communications between You and this website, the Services, or any information provided to Us in connection with the information We collect through the Services will be free from unauthorized access by third parties. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of User information at any time. Your password is an important component of Our security system. As such, it is Your responsibility to protect it. Do not share Your password with any third parties. If Your password has been compromised for any reason, You should change it immediately and contact us with any concerns.
Your Choices Regarding The Use of Your Information
As discussed, You can always choose not to provide certain information to Us but You may not be able to use certain features of the Services. If You do not wish to receive promotional communications from Us, You can opt- out by: (i) following the unsubscribe instructions provided in the promotional communication You receive; or (ii) managing Your e-mail preferences by signing into Your Account on this website, clicking on the Account Settings link in under Your Profile button in the site header, and navigating to the Notifications tab.
Please note that despite Your opt-out choice or indicated email preferences, We will still send You administrative messages regarding the Services, including, for example, administrative confirmations, order confirmation, important updates regarding the Services, and notices regarding our policies.
How We Respond to Do-Not-Track Signals
Because consumers are often unaware that their do-not- track beacons are active, do-not-track does not frequently reflect the actual preferences of Our Users. Accordingly, We do not respond to the federal do-not- track signal. If You would like to receive no promotional communication from us, You are free to follow the procedure described in the previous section to unsubscribe.
How to Access & Update Your Information
You may access and update Your information that we collect and maintain in the following ways:
(1) Information We Receive from a Third Party Platform or Wireless Device
(2) Information We Receive Directly from You
You may update the information You provide directly to us by logging into Your Account and updating Your Account information.
(3) Right of Access to Your Information
You may also submit any requests for access to Your personal data here or in writing to the postal address. Please allow up to thirty (30) days for a response.
What Happens when Your Account is Terminated or Deleted
Please be aware that even after Your Account is terminated or deleted some or all of Your information may still remain visible to others, including but not limited to any information that has been: (a) incorporated into others User’s content, comments, postings, submissions, including but not limited to Course comments ; (b) copied, stored or disseminated by other Users; (c) shared or disseminated by You or others such as in a Public Posting; or (4) posted on a Third Party Platform. A request to delete and/or termination of Your Account will not result in the removal of information collected and already put in aggregate form or information that cannot, in Our sole discretion, be removed without undue burden to us. We are not able and/or obligated to remove any of Your information from a Third Party Platform.
Do you have any question?