Receptionist: Hello, this is Camerad Medical Center.
Lucas: Hello. I need to make an appointment to see the doctor, please.
Receptionist: Have you been here before?
Lucas: No, I haven’t.
Receptionist: OK. Can I have your name please?
Lucas: It’s Lucas Jones.
Receptionist: What seems to be the problem? (OR can you describe your health concern?)
Lucas: I have been having skin problems that aren’t going away.
Receptionist: Do you have a fever with that rash?
Lucas: No, I don’t have fever. But it just itches a lot.
Receptionist: Would you like to see Dr. Smith or Dr. Jones?
Lucas: I would like to see Dr. Jones.
Receptionist: I have openings on Tuesday or Wednesday with Dr. Jones. Which would be best for you?
Lucas: I need an appointment on Tuesday.
Receptionist: I have an opening at 2:30 on Tuesday. Is that ok?
Lucas: Yes, that’s fine.
Receptionist: OK I am scheduling your appointment with Dr. Jones on Tuesday at 2.30 pm. We will see you soon.
Lucas: Thank you. Goodbye.
Receptionist: Goodbye Lucas. Take Care.